NIH Clinical Research Information System
Skip Over Navigation Links
CRIS Home
Return to CRIS Home
About CRIS
CRIS Account Process
CRIS Account Request
CRIS Training Information
Non-Prescribers
Prescribers (MD, PA, NP, DO, Dentists, Audiologists)
Credentialed
Non-Credentialed
Non-Credentialed Prescribers
Education Materials
Reference Materials
CRIS FAQs (NIH staff only)
CRIS Computer-Based Tutorials (CBTs)
CRIS 'How-To' Youtube Videos (NIH staff only)
CRIS Change Requests
(to clinical documentation, orders,
order sets, protocol order sets)
Change Request Process
Enterprise Scheduling Change Request
Clinical Documentation
Orders / Order Sets / Protocol Order Sets
Additional User Resources
CRIS Support
Downtime Procedures
Medical Secure Email
Patient Portal
Remote Access
DCRI Website
Department of Clinical
Research Informatics
 
Downtime Procedures

Computer systemThe Department of Clinical Research Informatics (DCRI) in conjunction with other clinical and clinical information systems departments has developed a downtime procedure policy included in the Downtime Processes for Unavailability of Electronic Clinical Systems PDF Icon.

The policy identifies the various roles and responsibilities of DCRI in maintaining the Clinical Research Information System (CRIS) and Clinical Information Systems. The policy defines the process of both scheduled and unscheduled system downs to facilitate the prevention, early detection, and effective management of clinical information at the Clinical Center (CC) to assure quality patient care.

Whenever there is an extended CRIS Sunrise (or commonly known as CRIS/SCM) downtime greater than 90 minutes, an application called CRIS-Sundown will be available to users. This system is a copy of the current CRIS Sunrise with View Only capabilities. Refer to the FAQ handout below for more information.

Other reference information during CRIS Downtime:

Manual ordering and documentation forms can be accessed from Medical Records Monday- Friday 7:00 am- 5:00 pm or accessed online at the following URL: http://intranet.cc.nih.gov/medicalrecords/forms/forms-crisdowntime.shtml (NIH Only).


NOTE: PDF documents require the free Adobe Reader.

This page last updated 07/10/2018
 

Privacy  |  Disclaimer  |  Accessibility  |  FOIA  |  Contact Us

Clinical Center  |  National Institutes of Health  |  Health and Human Services  |  USA.Gov

 

You are now leaving the NIH CRIS website.

This external link is provided for your convenience to offer additional information. The NIH Clinical Center is not responsible for the availability, content or accuracy of this external site.

The NIH Clinical Center does not endorse, authorize or guarantee the sponsors, information, products or services described or offered at this external site. You will be subject to the destination site's privacy policy if you follow this link.

More information about the NIH Clinical Center Privacy and Disclaimer policy is available at https://www.cc.nih.gov/disclaimers.html