CRIS Remote Access

NIH Campus Access:

• This information applies to on-site computers that do not have the standard clinical desktop image.
• Access is available through the website https://cccasper.cc.nih.gov.
• On this website you have the option of using the Citrix web client or downloading a CRIS specific Citrix client.

How to prepare your workstation to access the CC Citrix environment:

If you are a Clinical Center Employee

• For NIH Clinical Center users, the Department of Clinical Research Informatics (DCRI) User Support Team will provide assistance to update your workstation if needed so it is able to access the new Citrix web site. Please contact the CRIS Support Center at 301-496-8400 for assistance.

If you work for a NIH Institute or are a Vendor

• For users that work outside the NIH Clinical Center network (e.g., NIH Institutes other than CC and remote access to CC Citrix), you will need to download and install the latest Citrix client on your workstation. If you use Microsoft Internet Explorer, you will need to add the URL to your "trusted sites."
• Please contact your Institute user support team if problems persist or for further assistance.
• For instructions on downloading Citrix clients that are supported by DCRI, please visit this URL: https://cccasper.cc.nih.gov/Citrix/AccessPlatform/site/clients.htm
  
  How to Log On to CC Casper  (467 KB)
  
  How to Log On to CRIS via the CC Casper  (514 KB)

Non-NIH Campus Access (Access from Home):

• To access CRIS outside the NIH campus requires a Virtual Private Network (VPN).
• Contact the Center for Information Technology (CIT) to obtain a VPN account and directions for downloading and configuring the required software.
• For help with a VPN connection call the CIT Help Desk at 301-594-6248 for help.