NIH PIV Card and PIN will be required for ITAS Login
On June 18, 2012 the Integrated Time and Attendance System (ITAS) will require smart card authentication from Windows computers. An NIH PIV Card and PIN will be needed to log in from NIH campus and off campus (home or travel) using government and personal computers.
Note: Username and password access to ITAS will still be supported for Blackberry devices and Mac computers.
Who's Affected: All Federal users of Integrated Time and Attendance System (ITAS).
What Do I Need to access ITAS?
NIH PIV Card
You will need your NIH PIV Card to login. Visit the DPSAC website at http://idbadge.nih.gov for information about your NIH PIV Card.
A Smart Card Reader and Software
A smart card reader is a device to insert your NIH PIV Card and works in conjunction with ActivID software, which must be installed on your windows computer. The photo should be facing up and the gold chip should enter first. Your reader might be built into your computer, or it might be a separate device plugged into a USB port.
- If your windows computer is not setup with a smart card reader and software on your Government Furnished Equipment (GRE), then contact your local desktop support for assistance.
- If your windows computer is not setup with a smart card reader and software on your Personally Owned Equipment (POE), then contact the NIH IT Service Desk at 301-496-4357 or visit http://smartcard.nih.gov for assistance.
Your PIN for your NIH PIV Card
Your PIN is a six to eight digit number that you created when you first received your NIH PIV Card. If you do not remember your PIN, you can reset it at a Lifecycle Workstation (LWS).
DCRI will have two locations to perform PIN Resets:
Locations: P1 Patient Identification area and Medical Records Conference room (10/1N214).
Date: Monday, April 30 through Wednesday, May 9 2012 (available Monday and Wednesday only, no weekends).
Hours: 6:30 am to 8:30 am and 6:30 pm to 7:30 pm.
Alternative NIH LWS locations:
South Lobby hours (Monday-Friday, 7:30 am to 4:30 pm, closed 11:40 am to 12:40 pm).
The CC datacenter is located at B25750 of the CRC (Monday-Friday 4:30 pm to 7:30 am; Saturday and Sunday 24x7; no appointment is required but ask that you call 301-496-7525 prior to coming).
Active (not expired) Digital Certificates
Your NIH PIV Card stores your digital certificates, including the Authentication Key that allows you to login.
To work, the Authentication Key must not be expired. Note that your digital certificates expire earlier than the expiration date printed on your NIH PIV Card.
If you are not sure if your certificates are active or expired, please contact the NIH IT Service Desk. They can guide you through the steps to check the status of your digital certificates.
If you know you need to renew your certificates, visit an LWS near you.
Please visit http://smartcard.nih.gov or http://idbadge.nih.gov for more information about your NIH PIV Card and how to use it. If you are still having trouble logging in, please contact the NIH IT Service Desk at 301-496-4357 or submit a ticket online at http://itservicedesk.nih.gov/support.
View more information on remote access using NIH VPN.
REMOTE ACCESS USING NIH VPN
On February 29, 2012 NIH VPN users will be required to use their NIH PIV Smartcard to access all NIH Network remotely. Personal Identity Verification (PIV) Cards will be required for remote access to sensitive Clinical Center (CC) applications by NIH staff per federal requirement.
We have communicated and have worked with CC Users that are using NIH VPN to ensure all are prepared. However, this is a follow-up email to all to ensure no one was missed. This does not affect CC CASPER, CRIS or CC VPN access.
The Department of Clinical Research Informatics (DCRI) User Support Team (UST) will assist CC users with Government Furnished laptops for the installation of the PIV smartcard software, PIV card reader, and configuration of the client of the new 2-factor NIH VPN. Please contact CRIS Support at 301-496-8400 to schedule an appointment with UST.
Users with Personally Owned Equipment (POE) are responsible for installation of the PIV smartcard software, PIV card reader and configuration of the client of the new 2 factor NIH VPN. For further instructions and assistance please contact the NIH IT Service Desk at 301-496-4357.
Outlook web access (OWA) does not require the NIH PIV smartcard at the present time.
Please refer to http://ocio.nih.gov/security/sec_policy.html for NIH IT Security Policy for guidelines.
How to access CC Casper & CRIS?
Local access:
Continue to use CCCASPER https://cccasper.cc.nih.gov/vpn/index.html to access CRIS locally; no additional software is required at this time.
Remote access:
To access CCCASPER https://cccasper.cc.nih.gov/vpn/index.html, 2 factor VPN client, PIV smartcard reader, and software is required for all Government Furnished Equipment and Personally Owned Equipment (Contact NIH IT Service Desk, 301-496-4357 and visit http://smartcard.nih.gov/PKI_PIVguides.htm for instructions).
How to access iPhones and iPads?
Local access:
Government Furnished iPhone and/or iPad devices will continue to function with the ability to read, and send e-mails.
Remote access:
2 factor VPN client or a RSA SecurID token is required to access network resources, such as file shares, intranet websites. Please work with your User Support Technician for assistance.
